Mr Finance Limited holds a Class 2 Financial Advice Provider Licence issued by the Financial Markets Authority to provide financial advice services.

FSP Number: FSP1006886

FSP Name: Mr Finance Limited

NZBN: 9429049001785

Registered office and business address:
Mr Finance Limited, 24 Gasson Street, Sydenham, Christchurch, 8023, New Zealand

Dispute Resolution Scheme:
Financial Services Complaints Limited (FSCL) – a Financial Ombudsman Service, Level 4, 101 Lambton Quay, Wellington 6011

DRS Membership Number: 9188

Mr Finance Limited provides financial services for:

1. Vehicle loans, personal loans and debt consolidation and
2. Guaranteed asset protection insurance, payment protection insurance, motor vehicle insurance, and mechanical breakdown insurance.

We provide financial services about credit contracts from Marac, Heartland Bank, Finance Now, Oxford Finance, UDC Finance, Avanti Finance, Geneva Finance and Aotea Finance.

We provide financial services about insurance products from Autosure Insurance, Janssen Insurance, and Provident Insurance.

Mr Finance Limited does not provide regulated financial advice. If we present credit contract or credit contract insurance products to you, our role is limited to providing you with relevant information and assisting you with making applications. This information aims to assist you in making an informed decision. 

Loans:
Mr Finance Limited may apply an introducer fee of up to $995, while our lenders impose an establishment fee that can range from $80 to $450, depending on the specific lender. These fees are added to the loan amount you are borrowing and are GST inclusive. 

We receive remuneration through commissions from lenders. The successful lender pays us a commission based on the loan value.

Insurance Products
If we assist you in obtaining insurance from Autosure Insurance, Janssen Insurance, or Provident Insurance in conjunction with a vehicle or personal loan, we may receive a commission from that insurance provider.

Beyond the commissions paid we receive, on occasion we may receive non-monetary rewards such as gifts or tickets to events from financial services entities. We may provide non-monetary rewards to third parties that refer you to us, where you enter into a completed contract.

To address conflicts of interest we provide our team with ongoing training in conflict interest management. We regularly carry out compliance audits and reviews of our compliance program to ensure our policies underscore independence, objectivity, and ethical behaviour. Our primary focus is always on our clients’ best interests.

If you are dissatisfied with our financial advice services, you can submit a complaint to Mr Finance Limited by emailing info@mrfinance.co.nz or calling 0800 673 462.

After receiving your complaint, we will thoroughly review it and if needed we may contact you for more information. We will aim is to resolve complaints within 5-10 working days from receipt. You can expect to receive communication from us via phone or email regarding the outcome of your complaint and our proposed resolution.

If we are unable to resolve your complaint, or if you are not satisfied with our proposed resolution, you have the option to contact Financial Services Complaints Limited (FSCL).

Financial Services Complaints Limited (FSCL) is an organisation that provides a free and independent dispute resolution service for consumers in the financial services industry.

Contact:
Financial Services Complaints Limited, PO Box 5967, Wellington 6140

Email: complaints@fscl.org.nz
Phone: 0800 347 257
Website: fscl.org.nz